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URGENT CARE SERVICE

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At Rutland Medical Solutions Ltd, our purpose is to provide timely, accessible, and high-quality medical care to our community in a compassionate and efficient manner. We recognise that illness and injury often occur unexpectedly, often getting in the way of our busy and hectic lives. In addition to providing unmatchable care at a wide range of events nationwide, we are dedicated to now bridging the gap between primary care and emergency services by offering immediate attention without the long waits associated with GP practices or hospital emergency departments.

Our mission is to deliver patient-centered, evidence-based care that prioritises safety, respect, and dignity. We aim to ensure that every patient receives comprehensive assessment and treatment tailored to their individual needs — whether for minor injuries, acute illnesses, occupational health concerns, or preventative services in the comfort of our modern, state of the art facilities in the heart of Oakham.

Through a team of qualified healthcare professionals, advanced diagnostic technology, and a commitment to clinical excellence, Rutland Medical Solutions Ltd. strives to set a standard of responsiveness and reliability in urgent care medicine. We also emphasise continuity of care, ensuring seamless communication and follow-up with patients’ primary physicians and specialists when required.

Above all, our purpose is to serve as a trusted healthcare partner to our community — improving access, promoting wellness, and supporting healthier lives through prompt and professional medical care when it’s needed most.

Our new Clinical and Wellbeing Hub will be launching from Saturday 3rd January 2026, open at weekends from 8am to 9pm in the heart of Oakham, Rutland. We are hoping by April to be open 7 days a week. If you are feeling under the weather or have sustained an minor injury, either give us a call today or book online to be seen by one of our amazing healthcare professionals.

What We Can See

Minor Illness with a duration of LESS than 2 weeks: 

  • Coughs, flu and infections (including urinary, bladder and chest)

  • Allergic reactions (excluding anaphylaxis)

  • Headaches

  • Diarrhoea & Vomiting

  • Dizziness

  • Abdominal Pain (non-severe)

  • Ear Problems

  • Rashes

  • Blood Tests

  • Generally Unwell

Minor Injuries such as:

  • Wounds (including suturing and wound gluing)

  • Burns and Scalds

  • Musculoskeletal Injuries (not requiring X Ray)

  • Acute Back Pain (non traumatic)

  • Bites and Stings

What We Can't See

Sadly, we cannot currently accept appointment requests for:​​

  • Unconsciousness

  • Major Trauma

  • Serious Bleeding

  • Anaphylaxis

  • Life Threatening Asthma

  • Suspect Stroke

  • Seizures

  • Maternity, Obstetrics or Childbirth

  • Mental Health Crisis

  • Dental Problems

  • Catheter Issues

  • Genital Issues

  • Children under 2 years old

  • Children under 16 years old not accompanied by a parent or guardian

  • Injuries likely needing an x-ray or in cosmetic regions

  • Life - or limb-threatening emergencies

  • Long term chronic conditions requiring specialist input or complex treatment regimes

What Happens & What is Included? 

​For just £80*, you can be seen on the same day by one of our Urgent Care Specialists at a time that is convenient to you.

 

After completing a quick questionnaire either on the phone or online to ensure we are able to meet you clinical needs, you will be met at our Clinical and Wellbeing Hub by our friendly Clinical Administrator who will book you in and offer you a drink while you wait. When it is your turn, one of our dedicated Urgent Care Specialists will call you into our state of the art consultation room, take a comprehensive history and formulate the most appropriate treatment plan for your presenting complaint. 

Any treatment or private prescriptions required is included in the cost of your appointment. An additional charge of £40 will apply if you require diagnostic point of care blood tests, and if you are issued a private prescription, you will be required to pay the cost of the medication when you collect it from the pharmacy. As a guide, a course of antibiotics is roughly £8.

*A surcharge applies to weekend and public holiday appointments

In an Emergency, Please Call 999

© 2025 Rutland Medical Solutions Ltd.

Company Number 11189703 (Registered in England)

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